Customer Testimonials
I had my oil changed. Within the hour I was driving home in a clean washed car, my seat unmoved and the tire stem caps screen not missing.
Ryan Soper was so great! He answered all my questions and got my into the truck of my dreams, he’s knowledgeable, friendly and im glad I made the switch!
I had a great time leasing my new Silverado 1500 2026. Mr. Greg was very kind, honest, and very helpful. He has been my salesperson for many years now never felt rushed or pushed to sign up my lease with Gordan Chevrolet of Garden City. He really convinced me to lease a new truck, even though , I never wanted a Truck, and I was a n SUV guy my whole life! He answered all my questions and made the whole process easy. Super friendly with my whole family ( My wife, son and his wife visited lately)I highly recommend asking for Greg ... Read More DealerRater - Aug 24, 2026
When I purchased my Equinox some of my lane assist features were not operating correctly. Once I brought it back in the techs were able to find the problem and repaired it.
Great job
Everyone was great. Work was done quickly and well. Top notch place.
Tony in the service departement is the reason I use Godeon Chevy. He is fantastic at this job! Kathy
Oil change. Washed my car, programmed a key fob. Very nice service team. Thank you.
I’m able to use my points for oil changes and the staff always make sure I am informed of how many points I have to use for services. I had an engine light come on Alex, kept me informed throughout the process and they gave me a loaner for the duration of my service. Service isn’t complete yet, but I really like this dealership everyone I’ve come in contact with in the service department is super friendly and helpful.
Dustin was very helpful and kind during my oil change! He made it quick and easy. He got the job done right, which is what matters most and all I could have asked for. Ask for him if possible!
Great service, very helpful.
I was very pleased with the service I received. Lukas was extremely helpful and helped relieve a stressful situation.
Josh was an amazing help to determine a fluid leak in my 2026 Equinox. He was prompt and was able to confirm it was a loose part from an oil change that was done elsewhere, and at no charge. He has gained my business as a customer for all of my service needs for the life of my vehicle. Thank you for your kindness and attention!
This place has gone downhill! I took my car there for an oil change and tire rotation. During the inspection, they didn’t say NOTHING about my tpms When they got done, they let me drive away with NONE of my tire pressure sensors working. When I returned two minutes later, they did one of them was bad, so they couldn’t relearn them. Ok. WHY DIDNT YOU TELL ME?!?!? All of them were working during my pre-inspection! Then they tried to sell me another one that was HUNDREDS of dollars! No! Took me to see the service supervisor, he ... Read More Google - Mar 19, 2026
Great dealership. Great service.
Mona a pure pleasure to work with.
I was very pleased with everyone there, especially my Service Advisor Tony, who kept me informed about the progress of the repairs being done, and the fact that he’s a perfect gentleman! And A gentleman at the coffee machine helped me get my cup of coffee from that awesome coffee machine!
I had a 12:30 pm appointment, got there a little early. No waiting they checked me in immediately and explained what they were going to do and pointed me to the waiting room where I had a cup of coffee. By the time I played a couple levels of candy crush it was time to go with a full explanation of what they did. Great friendly service. Thank you Joe…
Kyle Hunt and Bill Kujansuu are five star and Gordon Chevrolet is fortunate to have them! I'll start out by saying doing your online research is always a good idea but it sure is refreshing when you come across ethical salesmen. They didn't deliver a sales pitch or attempt to tack on a plethora of extras. Kyle and Bill focused on building trust and relayed extensive product knowledge that helped me understand inside industry information. It was a "W" in your column and mine. I'm very happy with my vehicle purchase and I absolutely will ... Read More DealerRater - Feb 15, 2026
Fast service
I always work with John always a very good experience. Reminds me of up coming work needed as well as potential problem that needs to be looked into.
Quick get in ..and not a long wait time
I really appreciated the service I received recently, GM and Gordon Chevrolet are great! I switched dealerships from Les Stanford, and the service is night and day. Thank you so much!
This was my first time with Chevrolet. Mona gave me so many options and so patient and got my the model that I wanted . The whole process was very smooth and efficient.
it was good service
I just feel at peace with them , I trust them ! Today although I was only scheduled for oil change and tire rotation; they kindly listened under my hood regarding a concern and gave me peace of mind .
Just bought my wife a new (to her) 2023 Equinox from Nick Vitale at Gordon Chevrolet. It was a surprise for her for Christmas, and Nick went out of his way on his day off to make sure everything went off without a hitch.
Greg has been the family sales person for 33 yrs starting with my in laws and ourselves,my children , my brother in law ,his children and friends. In 33 yrs Greg has sold our family and friends over 70 cars. He is caring ,attentive, and will not waste your time if he can’t get you a great deal. He will send you a thank you treat after a sale or lease and calls or text on birthdays and anniversaries. There is no one better than Greg. You are not allowed to retire…SK
Shawn was awesome, I had a very pleasant buying experience. He wasn't pushy and was very helpful and thorough. Definitely will do business with him again.
I made an appointment to have my tires rotated at 2:00. Arrived at 1:55. My car was finished and I left around 3:45. I would be shocked to learn that there is more than .5hrs of labor (I would assume probably more like .1 or .2). So not sure what the point of making an appointment is if you have to wait almost 2 hours anyways. But it seems like the tires did get rotated, so that was good.
My first service at Gordon Chevrolet was free, so I didn't have to pay anything! Gordon Chevrolet is my favorite dealership!
Anthony did an amazing job with my vehicle transaction. It was a simple, seamless, thoughtless process. He laid everything out on the table for what the deal was and made it happen. He made sure the vehicle met my family's needs and made it a simple, happy transaction. I have purchased numerous vehicles from Anthony and will continue to as he is a trustworthy employee. Thanks again, Anthony!
Came in October 13,2025 for my new trax, which the Engine light came on so bought it in and they needed to order the part and I had spoken to him the same day, which they ordered the part but never heard from them to bring the car back in for the fuel filler neck to be put on, my car will not start without the engine light on and it is getting cold outside I would like to start my car from inside the house, not to go outside and start it. Still haven't heard from them about my ... Read More DealerRater - Oct 29, 2025
Shawn Woods at Gordon Chevrolet Shawn Woods Used Car Sales is the best salesman me and my Husband just purchased a 2025 Trax, wonderful love the vehicle, can't wait to purchase another vehicle from Shawn Woods, nice respectful will work with you to get you in that vehicle. Good job!
Oil change.
Friendly efficient and fast.
Absolutely great service 😊.. everyone was friendly and helpful to…it’s was my pleasure of great service.. definitely worth my visit and thank you 😊
I am always satisfied with the quality of service at Gordon Chevrolet, and the kindness of the employees. Thank you all for your service!🥰JCW
Tony and Dale were very helpful while my car was being serviced
I loved that every detail was mentioned and workers were so polite.
I was fortunate to work with Mr. Andrew Perkins for obtaining several services on my 2020 Equinox. He was helpful when I called to make the appointment, answered all of my questions when I arrived, and had the work done on my car expeditiously. He is a definite asset to Gordon Chevrolet and you are blessed to have him as an employee.
I dropped my car off prior to Memorial Day Weekend expecting my car to be seen on Tuesday due to being told this. This was not correct as others at the service department were not aware that my car was there. Thankful to Andrew who took the initiative and located my car and began the process Tuesday afternoon.
I brought my car in with warning codes on the dashboard regarding my all wheel drive system-rear axle. Drew was very friendly. And the others in the service department were vary attentive as soon as I drove into the stall, they were right there
I took my vehicle in because it overheated the day before. My budget was really tight because I am recently divorced and my rent payment went up and I had a big car repair (oil leak also done at Gordon Chevrolet) in February. The manager went out of his way to discuss with GM back and forth the issues with my car and my budget. After 2 days I was told what the price was and it was in my budget range! I was so relieved, thankful, grateful and so appreciative of Steve for helping me at a cost I could ... Read More Google - May 12, 2025
My salesperson, Mona Saad, is always welcoming and accommodating. She made sure the vehicle I picked out was ready in a timely manner and that my financing was in place for my new lease. Her expertise and kindness make my visits to the dealer a wonderful experience and I will always go back to Gordon for the excellent service that I receive.
I have been searching for the best price that was available on either a 2024 or 2025 C8 Corvette, and I would settle for a LT 1. Well, found what I was looking for style, color as well as a good price, I had a conversation with. sales person whom invited me to come visit the dealership. Upon arrival I was greeted by a salesperson Ms.Eilish Thomas who welcomed me with a warm firm hand shake, ensuring me that I have come to the right place. Not only was I given the GM employee family price, Costco discount and a BONUS DISCOUNT. ... Read More DealerRater - Apr 2, 2025
Just purchased a used 2022 Chevy Silverado 1500 and could not be more pleased with the sales experience at this dealership. Shawn Woods took care of all my requests with the vehicle and Dave Finegold was able to secure me a very fair loan agreement. If you want a great vehicle and an unmatched purchasing experience, please go no further than Gordon Chevrolet
They will over charge you and don’t stand by their work or return your calls. Would not recommend dealing with them. consider finding a reputable dealership to work with.
Scam artists. I took my car in and they told me I needed 5,000$ of repairs. That was almost exactly 30 days ago. Now my car is worse than when they worked on it. It randomly looses all power and will not start.
They took it in and offered to pay for anything that was a result of their shitty workmanship, but insisted the car had no problems and ran perfectly. I got it back yesterday, and today my car lost all power and won’t start. I’m not sure what the issue is but it’s clearly electrical.
I’m ... Read More Google - Feb 26, 2025
The employees at this dealership go above and beyond, especially the porter Mr.Dave Dorda. I was treated with respect and he made my experience pleasant
Worst dealership that I've ever been to In My Life. The people there constantly tell you one thing and then when you get there it's another. That's if they even call you back. They almost make you feel like you're being talked to by a telemarketer that's only telling you what you want to hear to get you there then it's something different when she get there. Very unprofessional!
I had gone to another Chevy dealership and the salesman there did not listen to me & attempted to get me to purchase an Equinox that he said was what HE felt I needed. I obviously left without purchasing the Equinox (although it was a nice car) & a couple of days later while driving down Ford Road I felt compelled to pull into Gordon Chevrolet when I was passing by. I am SO very glad that I did! As I was looking around their used car lot I was approached by Kyle Hunt and he listened to my wants/... Read More DealerRater - Sep 7, 2024
Sold me a 75k dollar car promised me the world and then wanted me to tow my car to them when it wouldn't start refused to give me a loaner. Oh and the best part they told my wife this will keep happening because she needs to drive the Tahoe more?? So if you want a Tahoe that doesn't start every other day because we are not driving it "long distances" then I would go somewhere else. The service manager was upset with me for asking questions , but perhaps he could take a second to understand ... Read More DealerRater - Jun 25, 2024
I bought a 2019 Trax and with less than 35,000 mile on it, the AC compressor started to breakdown. The service mgr basically said tough luck and refused to do anything about it. Wouldn't even offer me the local GM office number to complain. Spoke with GM and they had the same attitude and suggested i try Gordon again, I called and talked with the Service mgr and explained my situation and the fact that i am a very loyal customer who bought 2 cars from them, 3 months apart and have brought them in for service, Meant nothing to him. The best ... Read More DealerRater - Jun 21, 2024
Every single time I have had to get my car worked they keep it longer than promised and don't give any updates. This has to be the worst service department.
Damage wheels during service while doing alignment. Refuse to accept accountability. Take before photos before handing over your car so you can hold them accountable for Damage or just go somewhere else.
The dealership is good. But, the last couple times using the service department I feel like they haven't taken care of me very well. Don't know if the service advisors have too much on their plate or what, but poor communication on updates of what needs to be done. Other than warranty work, I may be done using them
We drove 1.5 hours to check out a truck and Nick Vitale helped us! He was so kind and patient with our needs. He had great communication and was very personable. I highly recommend him and this dealership it was one of the best experiences I ever had. Thanks for the new truck Nick! Kids love it!
John Belanger in service is outstanding. Friendly and professional service to the customer. Schedules appointments in a timely manner and keeps you informed of what is happening. Gordon Chevrolet has been our dealership for over 25 years due to the friendly service.
Rachel M. And Dave (finance) we’re awesome! They listened to our needs and worked their magic to help with our budget. Very pleased with our new Truck! Definitely will be back for our next vehicle! Top notch customer service/sales!
Great customer service and great prices. Very timely delivery. And very fast on service work
From the first person, Reggie, to my salesman Steve and everyone else it was a great experience. Steve is wonderful! God bless you all.
Love this Dealership! Specifically work with Reggie and he's very Through on keeping vehicle in tip- top working order. Would like to see a Popcorn Machine installed in the comfortable waiting area!
Rachel Morales stands out as a beacon of professionalism in the car sales industry. Her dedication to ensuring that her clients receive the utmost value and service is unparalleled. Not only is Rachel exceptionally knowledgeable about every vehicle and its features, but she also has a remarkable personal touch that makes the entire buying process seamless and enjoyable. Her fairness and integrity shine through in every deal, and her personable nature ensures that you feel more like a friend than just another customer. If you're in the market for a new car, Rachel Morales is the go-to salesperson to ... Read More DealerRater - Aug 11, 2023
I have only had Good experiences with Greg Dorsey at Gordon Chevrolet. He is Smart ❗
Bought another Equinox from Gordon Chevrolet. Very happy with my salesman Greg Dorsey. A true professional who made my purchase a breeze. Thank you.
John Belanger and Nacole Roberson were wonderful when I went in for my oil change!
Every single experience from phone conversations to in person meetings Rachel Morales exceeds all expectations and goes the extra mile I will not call anyone else!
Always makes sure the customer is completely satisfied. Every client feels as though they are number 1. Very professional and easy to work with. Understands what the customer needs and wants.
Service was excellent! Customer service above and beyond. Completely satisfied!! Service Director, Steve, very accommodating.
Placed deposit on in transit vehicle. Dealer raise price $3k two days after placing deposit.
Rachel was professional, efficient and kind. It was a pleasure working with her. Highly recommend!
John Michniak helped us purchasing our Blazer and it was a pleasure working with him. We felt at ease. He's friendly and pleasant to work with and answered all of our questions and concerns, and he went above and beyond to get us our dream car! We would highly recommend John and Gordon Chevrolet to anyone . Outstanding service!
Really appreciate there help
We had a great experience trading in our 2013 Traverse for the 2023 Traverse. Mona Saad was our Sales person who happened to be our Sales person for the 2013 Traverse. She worked with us in tracking down a model that my wife loves to drive. She also worked with us to get the most discounts possible, and working with us to navigate some of the issues we had with some of the administration paperwork (even going as far as redoing the paperwork the day we arrived to finalize out purchase).
Bruce Bieritz was very helpful while dealing with setting up all the ... Read More DealerRater - Dec 12, 2022
Rachel Morales is the BEST! She was knowledgeable, transparent and dependable. She made the process easy and fun. Her customer service skills are top notch. Highly reccommend! This is our 3rd car from Gordon Chevrolet. The staff is always helpful and welcoming.
Best experience with Rachel Morales!! Simplified the process, best deals, knowledgeable and so kind and friendly! Genuinely interested in what her customer what’s and needs! Thankful our paths crossed! Thanks also to Abbie Maxwell through the KBB team and her partner Jessica Wilson for finding my new Equinox with Sun Roof and heated seats! Dave Finegold made the paperwork signing painless!
Take your car somewhere else for service. I initially thought the last situation here was a one off, but they just don’t want to be bothered at this place. I called for what I thought would be a tire repair/replacement. After being transferred to 3 different people, with the 3rd one telling me he *might* be able to do something if I show up at the dealership first thing tomorrow, I chose to opt out. While he did let me know that their team was understaffed, the service is not great when they do have enough workers. Given that ... Read More Google - Sep 30, 2022
🚨DO NOT BUY FROM NICK VITALE @
GORDON CHEVROLET
31850 Ford Rd, Garden City, MI 48135
He is a very unprincipled & untrustworthy man. I am a resident of Louisiana and was shopping to purchase a truck in Detroit, Michigan with NICK VITALE. I’ve been conversing with NICK VITALE for about a week or more on the purchase of a Chevrolet Silverado. It’s was a bit of task @ times because of the way I work I rarely had time to be on the phone to speak with him. So I relied on text messages as much as possible until I was ... Read More DealerRater - May 30, 2022
Rachel Morales was my salesperson and she was a pleasure to work with. I’ll be back and look her up on my next vehicle!
Unfortunately I've been with this dealership for 8 years, 4 leases and my recent service was very disappointing. I received no calls after inspection was completed, I received no call when work was completed with explanation of work. I have the tire/rim protection and this is the SECOND time having same tire patched instead of replaced as I'm told " certain criteria has to be met in order for a new tire" and charged 60.00 to power wash wheels to get dirt off tires from working down a dirt road.. obviously chevy needs to figure out how their malibu ... Read More Google - Mar 30, 2022
Appreciated the assistance and friendliness received from Nick and Rachel at Gordon Chevrolet in helping us decide on the right kind of vehicle we wanted to purchase. Would always give a recommendation to contact them.
Rachel Morales was a pleasure to work with during my purchase of a 2022 Corvette, a fantastic personality, a unique person, a truly spectacular salesperson, it was my pleasure doing business with Gordon Chevrolet, and Rachel.
My wife and I have worked with John Mauro for years, he recently retired, and recommended we work with Rachel Morales, so we did. She was amazing!! Very personable, helpful, funny, and easy to work with. We will definitely be back to see her again. If you’re looking to buy or lease a vehicle, I highly recommend my girl Rachel!
